Privacy Policy
PRIVACY POLICY
Last updated: December 27, 2024
This Privacy Notice for Hiwise LTD ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
Visit our website at https://hiwise.co or any website of ours that links to this Privacy Notice
Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns?
Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at contact@hiwise.co.uk.
SUMMARY OF KEY POINTS
What personal information do we process?
We may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
Do we process any sensitive personal information?
We do not process sensitive personal information.
Do we collect any information from third parties?
We may collect information from public databases, marketing partners, social media platforms, and other outside sources.
How do we process your information?
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
In what situations and with whom do we share personal information?
We may share information in specific situations and with specific third parties.
How do we keep your information safe?
We have organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission or storage can be guaranteed to be 100% secure.
What are your rights?
Depending on your location, you may have rights regarding your personal information.
How do you exercise your rights?
You can contact us or submit a data subject access request to exercise your rights.
TABLE OF CONTENTS
What information do we collect?
How do we process your information?
What legal bases do we rely on to process your information?
When and with whom do we share your personal information?
Do we use cookies and other tracking technologies?
How long do we keep your information?
How do we keep your information safe?
What are your privacy rights?
Controls for Do-Not-Track features
Do we make updates to this notice?
How can you contact us about this notice?
How can you review, update, or delete the data we collect from you?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide when you express interest in obtaining information about us or our Services, participate in activities on the Services, or otherwise contact us.
Personal Information Provided by You:
This may include:
Names
Phone numbers
Email addresses
Sensitive Information:
We do not process sensitive information.
All personal information must be true, complete, and accurate. Notify us of any changes.
Information automatically collected
In Short: Some information, like your IP address and/or browser and device characteristics, is collected automatically.
We collect technical and usage information such as:
Log and Usage Data
Device Data
Location Data
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
Purposes of processing include:
To deliver and facilitate the delivery of services to you
To respond to inquiries or support requests
To send administrative information
To save or protect an individual’s vital interest
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your information when necessary, under valid legal bases, such as:
Consent: You have given us permission.
Performance of a Contract: To fulfill our contractual obligations.
Legal Obligations: For compliance with laws or legal requirements.
Vital Interests: To protect life or safety.
4. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?
In Short: We may share your information with specific third parties or in certain situations, such as:
Vendors, Consultants, and Service Providers
Business Transfers: In connection with mergers or acquisitions.
Affiliates: Companies under common control.
Business Partners: For promotions and services.
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: Yes, we use cookies and tracking technologies to collect and store your information.
Details are available in our Cookie Notice at: https://hiwise.co/cookie-policy
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information as long as necessary to fulfill the purposes outlined in this notice unless required by law.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through organisational and technical measures. However, no system is 100% secure.
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: Depending on your location, you may have rights including:
Accessing, correcting, or deleting your personal information
Withdrawing consent
Opting out of marketing communications
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Some browsers have a Do-Not-Track feature. For details on how we handle such requests, see the Cookie Notice.
10. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we may update this notice as necessary to stay compliant with relevant laws.
11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments, contact us at:
Email: contact@hiwise.co.uk
